Terms of Service

These terms are the agreement between you and Native Code LLC for FileInto. They follow the Native Code Terms of Service, which apply to every Native Code product; where the two differ about FileInto, these terms control. By using FileInto you agree to them.

1. Who we are

FileInto is made and run by Native Code LLC, a limited liability company registered in the State of Nevada, United States, based in Las Vegas, Nevada ("we", "us", "our").

2. What FileInto does

FileInto converts bank, credit card and payment-processor files into formats accounting apps import, such as QBO, QFX, OFX and QIF. The conversion runs in your browser, and your file is not uploaded to us. How we handle personal information is in the Privacy Policy.

FileInto is a conversion tool. It is not accounting, tax, legal or financial advice. Always check the preview and the imported transactions, and keep your original file. QuickBooks, Quicken and other apps decide what they accept and can change their import rules at any time.

3. Who may use it

Anyone may use the converters without an account. To create an account or buy a plan you must be at least 18, or the age of majority where you live, and able to enter a binding contract. If you use FileInto for a company, you confirm you can bind it, and "you" then means that company.

4. Your account

You are responsible for what happens under your account. Keep your sign-in private, use a password you don't use elsewhere, and tell us at hello@fileinto.com straight away if you think someone else has got in. Keep your email address current; we use it for receipts, renewals and security notices. You can delete your account at any time from your account page, as described in the Privacy Policy.

5. Plans and limits

Current prices and limits are always on the pricing page. A price change never affects a period you have already paid for, and we tell Unlimited subscribers by email at least 30 days before a new price applies to their renewal. You may not get around the limits, for example by automating downloads or sharing one account between people who don't work together.

6. Payment, through Stripe and Link

Paid plans are sold through Stripe's Managed Payments, with Stripe's Link acting as the merchant of record. That means Link takes the payment, calculates and collects any sales tax, VAT or GST due where you are, sends your receipts and invoices, and offers payment support. Link's own terms apply to the payment itself, alongside these terms, which apply to FileInto. Prices are in United States dollars, and any tax is shown at checkout before you pay.

Unlimited renews automatically for the same period until you cancel. You can cancel from your account page at any time and keep access until the end of the period you paid for. If a renewal payment fails, Stripe retries it and you keep Unlimited while it does; if it still fails, Unlimited ends and your account has no plan, so downloads go back to the free limit.

7. Refunds

• If a converted file won't import into the app it was made for and we can't fix it, write to hello@fileinto.com within 14 days of your purchase and we will refund it.
• You can also ask Link for a refund through Link support. Link may issue refunds under its own policy, for example to resolve a dispute within 60 days of the payment.
• Cancelling Unlimited stops future renewals; it does not refund the current period. Deleting your account cancels Unlimited immediately, also without a refund for the rest of the period.
• Nothing here limits refund rights you have under consumer law that can't be limited.

8. Acceptable use

Use FileInto only for files you are allowed to handle. Don't break the law with it, attack or overload the service, try to get around limits or security, scrape it, or resell access. The Native Code Acceptable Use Policy applies in full.

9. Our property, and your feedback

We own FileInto, its software, design and name. Using it does not transfer any of that to you, and you may not copy or reverse engineer it or use our name or branding without written permission. Your files and the converted files are yours. If you send us feedback, we may use it to improve FileInto without owing you anything.

10. Other companies' products

QuickBooks and Quicken are trademarks of their owners, as are PayPal, Stripe, Square and the banks named on this site. FileInto is not affiliated with, endorsed by or sponsored by Intuit, Quicken Inc., PayPal, Stripe, Square or any bank. We are not responsible for those companies' products or for what they accept.

11. Suspension, termination and discontinuing FileInto

You can stop using FileInto at any time. We may suspend or close an account that materially breaches these terms, that a law requires us to close, or whose use puts the service or other people at immediate risk. Except in an emergency or where the law requires it, we will warn you first and give you a fair chance to put it right. If we close an account for a reason that is not your breach, we refund the unused part of what you paid. If we ever discontinue FileInto, we will give at least 30 days' notice, stop charging you, and refund the unused part of your current period.

12. No warranty

Except where the law does not allow it, FileInto is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do promise to run FileInto with reasonable skill and care. Nothing here limits consumer rights that can't be limited.

13. Limitation of liability

To the maximum extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, including errors in your books that come from a converted file you did not check. Our total liability arising from these terms or FileInto is limited to the amount you paid us in the 12 months before the event that caused the claim. These limits don't apply to anything that can't be lawfully limited, such as fraud, or death or personal injury caused by negligence.

14. Indemnity

You agree to defend and indemnify us against claims, damages and reasonable legal costs arising from your use of FileInto in breach of these terms or of the law. We will tell you promptly about such a claim and let you control its defense.

15. Changes to FileInto and to these terms

FileInto improves over time, so it changes. We won't remove a feature you are paying for without telling you first. We may update these terms; the version and date at the top always show the current one. For a material change we email account holders at least 30 days before it takes effect, and if you don't accept it you can cancel before then and we will refund the unused part of your current period.

16. Governing law and disputes

These terms are governed by the laws of the State of Nevada, United States, without regard to conflict of law rules. Disputes go to the state or federal courts in Clark County, Nevada, and both of us consent to that jurisdiction. If you are a consumer whose local law lets you bring proceedings at home or gives you mandatory protections, this section doesn't take that away. Before starting proceedings, please tell us the problem at hello@fileinto.com; most things can be sorted out directly.

17. General

• Entire agreement. These terms, the documents they link to, and Link's terms for the payment are the whole agreement about FileInto.
• Severability. If part of these terms is unenforceable, the rest still applies.
• No waiver. Not enforcing something straight away doesn't give up the right to enforce it later.
• Assignment. You may not transfer this agreement without our consent. We may transfer it if FileInto or Native Code LLC is sold, and we will tell you.
• Force majeure. Neither of us is liable for failures caused by things outside our reasonable control.
• Notices. We notify you by email to your account address or on the site. You notify us at hello@fileinto.com.

18. Contact

Use the contact form or email hello@fileinto.com. Native Code LLC, Las Vegas, Nevada, United States.